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(Chengdu putty) Blue Star Corundum putty handling quality complaints matters needing attention

(Chengdu putty) Blue Star Corundum putty handling quality complaints matters needing attention

2013-08-02

1. Due to the wide application of glue-free gypsum on the market, there are the following hidden dangers 1.1 This type of product has poor leveling ability in full batches. The wall after glue-free gypsum treatment needs to be filled with thicker or even extra-thick putty during construction, which exceeds that of the putty paste, which is less than 0.5mm per batch, and the total thickness is less than 2mm. requirements (see each product manual). 1.2 This type of product solidifies quickly, but it is not easy to dry. Often, the glue-free gypsum used for wall construction is solidified but not completely dry, and the workers will scrape the putty paste, causing the putty paste to be scraped on the wall or scraped and turned over. 1.3 Even if the glue-free gypsum has dried up, due to its extremely poor water resistance, it is not easy to dry after absorbing water. During the construction of the putty paste, the glue-free gypsum absorbs a large amount of water in the putty paste and returns to a water-retaining, moist and soft state. The surface is subjected to external force by scraping. Friction damage, causing the putty paste to be unable to apply to the wall or scrape the skin. 1.4 Due to the strong water absorption and water retention of glue-free gypsum, the putty paste should be dried first after being scraped, but the bottom glue-free gypsum is not dry. In this way, the surface layer of putty paste will crack, peel, and fall off, especially in the thick scraped part of the putty paste. Good quality putty paste has high tension and high hardness and is more likely to crack. 1.5 The bottom layer of glue-free plaster is not dry enough or absorbs water and returns moisture, and it will also cause mold on the wall, which will seriously affect the decorative effect and human health. 2. Technical personnel must pay attention to the following matters when dealing with quality complaints 2.1 Check the condition of the base layer of the wall (the condition of the original base layer, what kind of putty is used, whether the base layer is treated according to the requirements of the product manual, the dryness of the base layer, and the flatness). 2.2 What is the thickness of the wall scraping company's putty paste? 2.3 The cracked part of the putty paste and how much it cracked. 2.4 Analyze the causes of wall problems and identify responsibilities. 2.5 The treatment plan must have a treatment method for the grassroots, and must include the following: 2.5.1 For the glue-free gypsum wall or the wall behind the shovel wall, the interface agent should be brushed after the wall is dry, and the interface agent must be brushed; 2.5.2 The uneven wall and top should be smoothed and dried before the putty paste should be scraped, and the construction should be carried out in strict accordance with the thickness and method required by the product instruction manual; 2.5.3 The interface agent is fully brushed 2-3 times, and then the putty paste is scraped off the closed wall after drying; 2.5.4 For the glue-free gypsum wall, it is best to persuade the customer to completely remove the glue-free gypsum layer, and use the blue star corundum two-component corner fillet with good water resistance and fast drying to repair the uneven base surface or straighten the yin and yang corners to No aftermath. 2.6 Summarize the process and completion of resolving complaints this time, so that you can better deal with similar situations next time. Report the company's product quality problems or various factors that are likely to cause product quality problems to the company in a timely manner to ensure that similar problems can be avoided next time. Sichuan Jinjiang Industrial Co., Ltd. August 1, 2013

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Colorful June 1, Chengdu Putty Blue Star Corundum Base Surface System is a gift

Colorful June 1, Chengdu Putty Blue Star Corundum Base Surface System is a gift

2013-05-31

In order to thank new and old customers for their support, from June 1st to June 30th, 2013, Sichuan Jinjiang Industrial Co., Ltd. will conduct a 30-day promotion at all its Bluestar Steel Jade Base Surface System Experience Centers: Blue Star Corundum base surface system gives a good gift, Children's Day on Children's Day, a gift for children - a green home, act quickly! 1 Activity theme: colorful June 1, blue star corundum base surface system to send gifts ——Children's Gift Green Home 2 Activity time: June 1, 2013 - June 30, 2013 3. Venue: All Blue Star Corundum Base Surface System Experience Center 4 Activity content 4.1 During the event, all children who enter the store or pass by the store can give a balloon, and adults who enter the store can distribute a balloon according to customer needs; 4.2 During the event, every purchase of Bluestar corundum products will receive a set of exquisite gifts (one environmental protection bag, one hard shell notebook for the Year of the Snake, and one ballpoint pen). 4.3 Those who purchase loose grass-roots treatment system products (interface treatment adhesive + interior wall putty paste) worth more than 588 yuan will receive 1 bucket of 5KG interface treatment adhesive + a fun gift for children; 4.4 Those who purchase Blue Star Corundum uneven base layer and yin and yang corner treatment system products (two-component fillet putty + interior wall putty paste) of more than 788 yuan will receive 1 bucket of 20KG interface treatment adhesive + a fun gift for children; 4.5 Those who buy Blue Star Corundum basal treatment system products (elastic waterproof coating + interior wall putty paste) worth more than 988 yuan for basalization, salting out, dampness and water seepage will be presented with a 4KG elastic waterproof coating + a fun gift for children; 4.6 Buy Blue Star Corundum complex base treatment system products (1. Elastic waterproof coating + interface treatment adhesive + interior wall putty paste; 2. Elastic waterproof coating + two-component fillet putty + interior wall putty paste; 3. Interface treatment adhesive + two-component fillet putty + interior wall putty paste) for any supporting products worth more than 1688 yuan, a 20KG elastic waterproof paint can be presented as a gift + a paradise umbrella + a children's fun gift. Note: The following customers can choose one of the following children's fun gifts: 1. Beach toys series   2. Water gun   3. Fishing master game set   4. Children's educational building blocks   5. Pull back car Store detail address: 1 Fuhe Base Surface System Experience Center: No. 9, No. 9, No. 9, Paint Hall No. 2, Chengdu Fuhe Building Materials Market 2. Dongmen base surface system experience center: No. 23, No. 6, No. 23, East 3rd Section, 2nd Ring Road, Chengdu 3 Qingbaijiang Base Surface System Experience Center: Chengdu Qingbaijiang Qinglong International Building Materials Market 4 Xingwen base surface system experience center: next to the National Taxation Bureau of Xingwen County, Yibin City 5. Huayang Base Surface System Experience Center: No. 339, Huaxinxia Street, Huayang Town, Shuangliu County, Chengdu 6 Mianyang base surface system experience center: No. 1-2 Changqing Street, Mianyang 7 Peng'an base surface system experience center: Opposite to the post office of Xiangru Town, Peng'an County, Nanchong City

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Yinrong Garden 2012 Annual Conference and Chinese New Year Party

Yinrong Garden 2012 Annual Conference and Chinese New Year Party

2013-02-03

On February 3, 2013, Sichuan Jinjiang Industrial Co., Ltd. held the 2012 Annual Conference and New Year's Party in Yinrong Garden. All the company's employees and their families attended the meeting. The company's general manager Wei Jian, legal counsel Wei Zhigang and manager representative Chen Guirong led the leaders of various departments of the company to attend the meeting. The Spring Festival Gala was hosted by Wang Wei and Li Xiaoxue.

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New Year's Day: Ten Thousand Volumes of the Year of the Snake Hard Shell Notebook Issued

New Year's Day: Ten Thousand Volumes of the Year of the Snake Hard Shell Notebook Issued

2012-12-29

Four Seasons New Year's Day, Longevity Early Spring Dynasty, we are about to enter the Year of the Snake in Guisi. In this day of saying goodbye to the old and welcoming the new, the company's self-designed and printed hard-engraved notebooks for the Year of the Snake were officially released and distributed to all customers free of charge.

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Huayang Base Surface Treatment System Experience Center Tender Notice

Huayang Base Surface Treatment System Experience Center Tender Notice

2012-12-11

Since June 2012, our company has opened the first base surface treatment system experience center in Chengdu Fuhe building materials market, which mainly focuses on the construction process simulation display and multimedia demonstration of base surface system supporting products. Bluestar steel jade base surface treatment system The experience center has entered the hearts of consumers with its professionalism and creativity. In just a few months, the foundation surface treatment system experience centers such as Dongmen, Qingbaijiang, and Yibin have opened one after another, and the storefronts in the form of foundation surface treatment system experience centers are rapidly expanding. Provincial expansion.

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Full of love in Jinjiang, Xinghua Village gathers for a special Mid-Autumn Festival dinner

Full of love in Jinjiang, Xinghua Village gathers for a special Mid-Autumn Festival dinner

2012-09-29

The fifteenth day of the eighth month of the lunar calendar is the traditional Mid-Autumn Festival in my country. The poet praised it, "the moonlight is the brightest night in a year, when thousands of people work together to appreciate it". Family reunion is the constant theme of the Mid-Autumn Festival, which coincides with the Mid-Autumn Festival and the National Day. On September 29, 2012, Xinghua Village ushered in the double-festival gathering of all employees of Jinjiang Industry.

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Blue Star Corundum East Gate Foundation Surface Treatment System Experience Center opened

Blue Star Corundum East Gate Foundation Surface Treatment System Experience Center opened

2012-09-05

——Reproduce the perfect pre-sale, in-sale and after-sale service process On August 30, 2012, Blue Star Corundum East Gate Base Surface Treatment System Experience Center officially opened for business. This experience center, located on the third east section of the Second Ring Road in Chengdu, was launched in a more refined and professional manner, becoming the second experience center after Blue Star Corundum River Subgrade Treatment System Experience Center to simulate the product construction process and display it. The base surface system experience center, which is mainly based on multimedia demonstration, once again displays the performance of each product in the form of single product or supporting group, which not only allows customers to understand the actual construction process and effect of each product more intuitively, but also shows The actual actions show Jinjiang Industry's determination to intensify its efforts to promote professional and individual brand services on a large scale. Figure 1 Blue Star Corundum East Gate Base Surface System Experience Center officially opened For customers who entered the Dongmen base surface processing system experience center on the opening day, the biggest surprise was not the delicate and warm store layout and commodity display mainly in yellow-green tones that came into the store when they entered the store, not the in-store placement. The uniquely designed DM list of products and the beautiful and unique light box pieces hanging on the wall are not the exquisitely crafted crystal clear yellow bottom wall and green outer frame that contrast with each other, and the background is engraved with the "Blue Star Corundum" LOGO Wall... It is only the physical demonstration style reflected in the construction process simulation display and multimedia demonstration of various products in the store. With various subtle ideas, the characteristics of elastic waterproof coating products and PVC display boards are used to simulate the entire construction of uneven base and loose base. The perfect interpretation of the process is impressive! And the perfect service process of the staff experienced in such a beautiful and professional storefront makes customers abandon the dull and simple impression of the traditional putty industry. Enjoyed the professional and personalized brand service that cannot be experienced in the current Chinese base surface treatment market in advance, and the surprise brought to customers by Blue Star Corundum Dongmen Surface Treatment System Experience Center is self-evident! 1. Provide professional and thoughtful pre-sales consultation, explain in detail to customers, and recommend products suitable for customers Customers who enter the store for the first time have needs for the products in the store, but because they may not be familiar with the base surface treatment, there are always many questions when purchasing, and there are many uncertainties about the effect of their decoration. . In response to these questions and uncertainties of customers, the staff of Blue Star Corundum Base Surface Treatment System Experience Center inquired about the current status of the walls that customers need to decorate, and recommended matching supporting products. Process simulation display and multimedia demonstration of product characteristics allow customers to more intuitively understand the functional characteristics of the product and see the wall effect after construction according to the simulated construction process. The whole pre-sale consultation process is natural and smooth. The enthusiastic and professional explanation of the store staff and the persuasive power of the physical display of various product performance allow customers to quickly choose the products that suit them after entering the store, and see the decoration on the spot. The effect of the wall, so as to have confidence in the next decoration. Figure 2 Explains the functional characteristics of the product and the effect after actual construction to customers 2. Customers choose suitable products and carefully guide customers to fill in the "Credit Guarantee Form" After the customer selects the product that suits him, the store staff prepares the "credit guarantee form". Instruct the customer to fill in the content that the customer needs to fill in the "Credit Guarantee Form", such as: the name of the purchased product, the purchase quantity, the customer's personal information, etc., and carefully check whether the filled content is correct. This "Reputation Guarantee" will serve as an important information certificate for after-sales service, paving the way for customers to enjoy perfect after-sales service after purchasing the product. Figure 3 Carefully guide customers to fill in the "Credit Guarantee Form" 3. Efficient and fast logistics system to solve product delivery problems for customers Figure 4 The efficient and fast logistics delivery

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Visual feast: DM sheet of elastic waterproof coating officially released

Visual feast: DM sheet of elastic waterproof coating officially released

2012-02-25

On May 7, 2012, the DM sheet of the new Blue Star Corundum elastic waterproof coating was officially released. Since then, under the guidance of the company's leaders, this design has been officially announced after two months. Like the DM form of other products of the company, the elastic waterproof coating DM form is still typed on both sides of a single page. The front side is the design image and brief description highlighting the performance and characteristics of the product, and the back side is the detailed product introduction: including product overview, Performance display and construction process, etc. While enjoying the visual beauty, readers can also easily understand the scope of application and construction process of the product according to the description with pictures and texts. The design of this DM single manuscript is innovative. In addition to adding oil-paper umbrella, an element representing Chinese classical culture, as a material to reflect the waterproof properties of the product, the above are mostly ancient mythical beasts that are carved on stone bridges for water-suppressing purposes. The quotation of Blue Star Corundum elastic waterproof coating means that thousands of years of waterproof culture are flowing in Blue Star Corundum elastic waterproof coating, which makes the ancient and beautiful waterproof vision become more reality, and people will live in a healthier, more peaceful, beautiful, natural and In the ecological living space, the rhythmic water flow and the visual elastic senses also endow this design with a new highlight. Every movement and stillness, a deep insight! The company leaders personally mentioned the products at the signing office. The description of the design is beautiful and meaningful, and the seal in the lower left corner of the text is mutually illuminated, which not only highlights the company's cultural concept of "harmony between man and nature", but also adds a poetic background to this design: an oil umbrella There was silence in the hustle and bustle, the bright white halo swept across, and the bamboo umbrella stand became clear. The finalization of the DM sheet for the elastic waterproof coating represents the grand launch of another leading product of the company! As an expert in the base surface treatment system, Blue Star Corundum will continue to focus on different base surface conditions and spare no effort to research and develop it in the future. Applicable new products, to provide consumers with more, better and more humanized services to achieve the goal of "climbing the top of the world and creating a century-old brand"!

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Factory Address: No. 166 Dayang Road, Shuangliu Park, Jiaolong Industrial Port, Chengdu

Tel: +86-028-85739619   +86-400-660-0005

 

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